Solange Earrings

We use premium materials designed for durability and shine. Learn more about our materials.

Jewelry Care
To maintain the beauty and longevity of your pieces, please follow these guidelines:

• Avoid moisture: Take off your jewelry before showering, swimming, or exercising.
• Chemical-free zone: Apply perfumes, lotions, and hairspray before putting on your jewelry.
• Storage: When not in use, store your pieces in a cool, dry place, preferably in their original pouch or box to prevent scratching.
• Cleaning: Gently wipe with a soft, dry microfiber cloth after each use to remove skin oils. Avoid using jewelry cleaners or harsh chemicals.

We offer a one-year warranty on all our jewelry, covering manufacturing defects. Within this period, we provide complimentary repairs to ensure your pieces stay perfect.

Please note that the warranty does not cover accidental damage, improper storage, or natural wear and tear (such as surface scratches or fading of plating).

Shipping & Delivery

• Hungary: FREE delivery on all orders via GLS.
• International: Flat rate of 4,990 HUF (around 13 EUR) via DHL.
• Dispatch: We ship within 1-2 business days (for in-stock items).
• Tracking: You will receive a tracking link via email as soon as your jewelry is on its way.
• Safe Arrival: All shipments are insured and carefully packaged.

You will receive your invoice via email.

For more details on international delivery times and customs, please read our full Shipping Policy.

Returns & Exchanges

• 14-Day Return: You have 14 days from delivery to change your mind and initiate a return.
• Exclusions: Custom-made, engraved, or personalized jewelry items are final sale and cannot be returned.
• Hygiene: For health and safety reasons, earrings can only be returned if the original hygiene seal or packaging remains unopened.
• Condition: Items must be returned in their original, unworn condition with all original packaging.
• Return Shipping: The cost of return shipping is the responsibility of the customer (unless the item is faulty). We recommend using a tracked and insured service.
• Refunds: Once received, we will process your refund to the original payment method within 14 days.

Questions? Contact us at: info@chezcelinejewellery.com

Read our full Refund Policy for more details.